PSOPC Customer Survey Step 1 of 3 33% How are our Products based on the categories below? Product Quality Order to Order Consistency Product Durability Product Meets Customer Needs Products Priced Competitively Overall Performance of Products Please Score 1-5 ( 5 being the Highest )* 5 4 3 2 1 How is our Customer Service based on the categories below? Calls Answered Promptly CSR is Knowlegeable Professional and Courtesy Responsiveness to Concerns Order Taking Accuracy Timely Response to Quote Request Overall Quality of Service Please Score 1-5 ( 5 being the Highest )* 5 4 3 2 1 How is our Order Fulfillment based on the categories below? Accuracy of Order Fulfillment Ability to Meet Customer Due Date Inventory Availability Product Arrives in Good Condition Accuracy of Invoices & Packing Slips Overall Quality of Fulfillment Please Score 1-5 ( 5 being the Highest )* 5 4 3 2 1 How is our Sales Support based on the categories below? Support Provided by Phone Support Provided On-Site Timely Response to Customer Needs Knowledgeable about Customer Business Product and Process Knowledge Professionalism Overall Quality of Sales Support Please Score 1-5 ( 5 being the Highest )* 5 4 3 2 1 How is our Business Relationship based on the categories below? Ease of Doing Business Business Partnering Programs Value Added Services Resolution of Customer Issues Please Score 1-5 ( 5 being the Highest )* 5 4 3 2 1 Business - Organization URL* Name* First Last Email* Please feel free to leave any additional feedback to help us make our products and services better, or to elaborate on the above subjects\topics.Please feel free to leave any additional feedback to help us make our products and services better, or to elaborate on the above subjects\topics.*CAPTCHA Δ PrimeSourceOPC 320 Perimeter Point Blvd. Winston-Salem, NC 27105 Telephone: (800) 381-3649 Telephone: (336) 661-3300 https://www.primesourceopc.com Hours of Operation Mon 08:00 AM - 05:00 PM Tue 08:00 AM - 05:00 PM Wed 08:00 AM - 05:00 PM Thur 08:00 AM - 05:00 PM Fri 08:00 AM - 05:00 PM
